A standby generator keeps your lights, heating, cooling and appliances running through summer storms, winter ice and unexpected grid outages. It switches on by itself, so your home stays powered whether you are there or not. Matthews Electrical Services designs, installs and services home backup power systems for families in Charlotte, Indian Trail, Matthews, Monroe, Stallings, Fort Mill and the surrounding area, including neighborhoods such as Ballantyne, SouthPark, Myers Park, Dilworth and Steele Creek.
Backup power means your home keeps working when the grid goes down. Depending on how the system is set up, it can run:
Some homes are set up to power the whole house, others only the circuits that matter most. We help you choose.
For equipment, fuel and permit details, see our generator installation page.
There are two common ways to size a backup system. Whole-house backup powers almost everything in the home. Essential-circuit backup powers selected circuits, such as the refrigerator, heating and cooling, lights and internet. The right choice depends on your electrical panel, your daily loads and what you want to keep running. We do a load calculation before recommending a size.
If your panel is older or full, an electrical panel upgrade may be part of the plan. Building a new home? Plan the generator circuits early with our new construction wiring service.
Tell us about your home and what you want to keep running during an outage. We will recommend a system and give you a clear estimate. We answer calls 24/7.
Kiril Sushenok
From the first site visit to the final test run, we handle the whole project: load calculation and sizing, generator placement, electrical connections, transfer switch, gas line coordination, permits, and inspections. You deal with one company and one point of contact instead of juggling several contractors.
A standby generator ties directly into your home’s electrical panel, so the quality of the electrical work matters. Our licensed electricians install every system to code and take care of the details that keep it safe, reliable, and covered by the manufacturer’s warranty.
Unlike a portable generator that you have to haul out, fuel, and connect with extension cords, a standby generator is permanently installed outside your home and wired into your electrical system. It runs on natural gas or propane. When utility power drops, an automatic transfer switch detects the outage, starts the generator within seconds, and restores power to your home. When the grid comes back, the system switches back and shuts itself down. There is nothing to start, no fuel to carry, and no cords to run.
The cost of a home backup power system depends on your home and how you want to use it. The main factors are:
We give a free estimate before work begins. Call 980-427-3955 to talk about your home.
If you are searching for home backup power near me, we are based in Indian Trail and serve a 30 to 35 mile radius around Charlotte, with a focus on the south side. Inside Charlotte, we install backup power for homes in neighborhoods such as Ballantyne, SouthPark, Myers Park, Dilworth, South End, Plaza Midwood, NoDa, Elizabeth, Eastover, Cotswold, Providence, Quail Hollow, Steele Creek and University City. We also serve these nearby cities:
It is a system that keeps your home powered during an outage. We install permanently mounted standby generators that start automatically, unlike a portable generator that you set up and plug in by hand.
It depends on the setup. A whole-house system can run nearly everything in the home. A circuit-based system runs the loads you choose, such as the refrigerator, heating and cooling, lights and internet.
Yes. The transfer switch is a standard part of a standby generator installation. It moves your home safely between grid and generator power and keeps power from flowing back into the grid.
Either. Natural gas works if your home has a gas line, and propane works when there is no gas service. We will help you decide at the site visit.
A generator on natural gas can run as long as the gas supply continues. On propane, runtime depends on the tank size and the load. We go over this with you when we plan the system.
In most cases, yes. Requirements vary by town and county, and we handle permits and inspections as part of the installation.
Yes. Like any engine, it should be tested and serviced regularly so it starts when you need it. We install and service home backup power systems.
It is the same equipment. This page explains how backup power works for your home, and our generator installation page covers the installation itself, including sizing, fuel, permits and cost factors.
Call us or request a quote online. We will review your home and recommend the right system.
